These Terms & Conditions of Business apply to all bookings, engagements, services and arrangements made
through Pure Global International Ltd (“Pure Global”) and are intended to operate in accordance with the
Conduct of Employment Agencies and Employment Businesses Regulations 2003 (“the Regulations”), where
applicable.

1. OUR ROLE
Pure Global International Ltd acts primarily as an Employment Agency in compliance with the Regulations.
Where acting as an Employment Agency, Pure Global acts as agent for the Artiste/Supplier. Whilst bookings
are arranged and administered by Pure Global, the engagement itself is between the Hirer and the relevant
Artiste/Supplier unless expressly stated otherwise.
Where Pure Global acts as an Employment Business, or contracts directly to provide services including but
not limited to productions, creative services, event delivery, décor, theming, props, equipment, technical
services or staffing, this will be identified within the relevant booking confirmation, proposal or contract. In
these circumstances, the Hirer's contract will be directly with Pure Global International Ltd.

2. ARTISTES, SUPPLIERS & SERVICES
Pure Global confirms that it has, or will obtain, appropriate authorisation from the Artiste/Supplier to act on
their behalf for the purpose of seeking, negotiating and securing engagements.
Pure Global will make reasonable enquiries regarding the suitability of Artistes/Suppliers and obtain relevant
information as required under applicable legislation.
Where appropriate, Pure Global may subcontract an Artiste, Supplier or service through another Employment
Agency, Employment Business or third-party supplier. Pure Global will take reasonable steps to ensure the
appropriate contractual arrangements and permissions are in place.

3. SITE VISITS & EVENT REQUIREMENTS
Site visits may be required for certain events, productions or services. Where a site visit is considered
necessary, Pure Global will advise the Hirer of any applicable charges or associated costs.
The Hirer must provide accurate information regarding the venue, event and any health and safety
requirements, restrictions or other matters that may affect delivery of the booking.
Failure to disclose restrictions which prevent an Artiste/Supplier or Pure Global from delivering the contracted
service will not remove the Hirer's obligation to pay the agreed fees.

4. INSURANCE & SAFETY
Artistes and Suppliers are expected to maintain appropriate Public Liability Insurance and, where applicable,
ensure electrical equipment is appropriately tested and certified.

Pure Global International Ltd | Terms & Conditions of Business

The Hirer must maintain suitable insurance for the venue/event and ensure that the performance
environment, electrical supply and facilities are safe and suitable. Where the venue is operated by a third
party, the Hirer is responsible for ensuring that the venue operator meets these requirements.

5. PROPS, EQUIPMENT & HIRED ITEMS
All props, equipment, décor, costumes and other hired goods remain the property of Pure Global or the
relevant Supplier at all times.
Pure Global or the Supplier reserves the right, where reasonably necessary, to substitute hired equipment with
equipment of a similar specification, appearance and value.
The Hirer will be responsible for any loss or damage occurring to hired items whilst they are under the Hirer's
control, except for reasonable wear and tear.

6. CONFIRMING A BOOKING
Once a booking has been confirmed verbally, electronically, by email or in writing between the relevant
parties, the booking will be considered binding.
Failure or refusal to subsequently sign booking documentation does not automatically constitute cancellation
or termination of an agreed booking.
Pure Global will issue appropriate booking documentation, confirmation or contract which should be checked
carefully by the Hirer. Any inaccuracies must be brought to Pure Global's attention as soon as reasonably
possible.

7. RIDERS & ADDITIONAL REQUIREMENTS
Where an Artiste/Supplier has additional technical, hospitality, travel, accommodation or performance
requirements, these may be included within a rider or booking documentation.
Pure Global will endeavour to make the Hirer aware of any material additional costs before the booking is
confirmed.

8. PAYMENT TERMS
Payment terms will be clearly stated on the relevant quotation, booking confirmation, invoice or contract.
All invoices must be paid within the payment terms specified. Where deposits or advance payments are
required, the booking will not be considered financially secured until the required payment has been received.
Where payment is to be made directly to an Artiste/Supplier, this will be clearly stated within the booking
documentation. Unless expressly agreed otherwise, all fees quoted are exclusive of VAT where VAT is
applicable.

9. LATE PAYMENT
Pure Global reserves the right to charge statutory interest and reasonable debt recovery costs on overdue
commercial invoices in accordance with applicable UK legislation.

Pure Global International Ltd | Terms & Conditions of Business

Failure to make payment when due may result in Pure Global suspending or cancelling future services or
bookings without prejudice to its right to recover outstanding monies.

10. VENUE RESPONSIBILITIES
The Hirer must ensure that the venue is safe, suitable and properly licensed for the contracted entertainment,
production or service.
The Hirer must notify Pure Global in advance of any physical obstacles, access restrictions, noise restrictions,
licensing conditions, load-in difficulties or other circumstances which may affect delivery.
Where a booking cannot proceed because of venue restrictions or circumstances that were not disclosed to
Pure Global prior to confirmation, the full contracted fee may remain payable.

11. DRESSING ROOMS & FACILITIES
Where reasonably required, an adequate and preferably lockable dressing room or secure area must be
provided for Artistes/Suppliers to change and safely store personal belongings and equipment.
Any additional hospitality requirements will be specified within the booking confirmation or rider.

12. COMPLAINTS
Any problem relating to an Artiste, Supplier or service should be brought to Pure Global's attention at the
earliest reasonable opportunity so that we have an opportunity to resolve the issue.
Where a complaint cannot be resolved during the engagement, the Hirer should submit the complaint in
writing within 7 days of the event. Pure Global will endeavour to investigate the matter fairly and facilitate an
appropriate resolution.

13. CANCELLATION BY THE HIRER
Unless different cancellation terms are expressly stated within the individual booking contract, the following
cancellation charges may apply:
More than 90 days before the engagement: Any deposit paid may be retained.
Between 30 and 90 days: Up to 50% of the total contracted fee may become payable.
Between 14 and 30 days: Up to 75% of the total contracted fee may become payable.
Within 14 days of the engagement: Up to 100% of the total contracted fee may become payable.
Pure Global and/or the Artiste/Supplier will take reasonable steps where appropriate to mitigate losses arising
from cancellation. Special dates, including but not limited to Christmas Eve, Christmas Day and New Year's
Eve, may be subject to different or higher cancellation provisions where specified within the booking
agreement.

14. FORCE MAJEURE
Neither party shall be liable for failure to perform its obligations where performance is prevented by
circumstances genuinely outside that party's reasonable control.

Pure Global International Ltd | Terms & Conditions of Business

Such circumstances may include severe weather or natural disaster, war, terrorism, civil disturbance,
Government restrictions, epidemic or pandemic, accident, venue closure caused by circumstances outside
the parties' control, death or appropriately evidenced serious illness.
The affected party must notify the other party as soon as reasonably practicable. Any monies due or
refundable following a Force Majeure event will be dealt with in accordance with the circumstances of the
booking and any specific contractual provisions applying to it.

15. ARTISTE ILLNESS OR UNAVAILABILITY
Where an Artiste/Supplier is unable to fulfil an engagement due to illness, accident or another legitimate
reason, Pure Global will notify the Hirer as soon as reasonably practicable.
Pure Global will use reasonable endeavours to source a suitable replacement where possible. The Hirer will
not be obliged to accept a proposed replacement unless otherwise agreed within the specific booking
contract.
Where no suitable replacement can be provided and the original engagement cannot proceed, monies paid
specifically for the unavailable Artiste/Supplier will be refunded where appropriate.

16. CHANGES ON THE DAY
Where both parties agree to changes to timings, performance duration, running order or other booking
requirements on the day of the engagement, those agreed changes will form part of the booking
arrangements.
Any additional charges resulting from such changes must be agreed between the relevant parties.

17. PERFORMANCE STANDARDS
Artistes/Suppliers must adhere to agreed timings and booking requirements and arrive with sufficient time to
prepare for their performance or service.
Artistes/Suppliers are expected to perform and present themselves substantially “as known” and as
promoted at the time of booking.
Any material change to the advertised line-up, format or performance should be notified to Pure Global in
advance. Where a deputy performer (“dep”) is required, the replacement must be of an appropriate
professional standard and, where reasonably practicable, discussed with Pure Global and the Hirer before the
engagement.

18. PROFESSIONAL CONDUCT
All Artistes, Suppliers, freelancers, contractors and representatives working through Pure Global are expected
to behave professionally and courteously.
Excessive alcohol consumption, illegal drug use, abusive behaviour, inappropriate language, unsafe conduct
or an unacceptable standard of presentation while representing a Pure Global booking may constitute a
serious breach of these Terms.

Pure Global International Ltd | Terms & Conditions of Business

19. SECURITY & RIGHT TO STOP PERFORMANCE
The Hirer is responsible for providing appropriate security arrangements where reasonably required.
Where an Artiste/Supplier reasonably considers that there is an immediate threat to their health or safety,
including threatening or seriously disruptive audience behaviour, they may temporarily stop the performance
until the threat has been addressed.
Where the threat cannot reasonably be resolved and continuing the performance would expose the
Artiste/Supplier to an unacceptable risk, they may cease performing. The contractual fee may remain payable
where the circumstances were outside the Artiste/Supplier's control.

20. EQUALITY, DIVERSITY & RESPECT
Pure Global International Ltd operates a zero-tolerance approach to racism, discrimination, harassment,
bullying and abuse.
All staff, Artistes, Suppliers, freelancers, contractors, clients and audience members must be treated with
dignity and respect.
Discrimination or harassment relating to race, ethnicity, nationality, sex, sexual orientation, gender
reassignment, age, disability, religion or belief, or any other legally protected characteristic will not be
tolerated.

21. CLIENT & BOOKING PROTECTION
For a period of 12 months following an engagement or introduction, the Hirer must negotiate any repeat,
additional or related booking for an Artiste/Supplier introduced or supplied by Pure Global through Pure Global
International Ltd.
The Hirer must not knowingly circumvent Pure Global by approaching, engaging or contracting directly with an
Artiste/Supplier introduced through Pure Global for the purpose of avoiding Pure Global's involvement, fees or
commission.
This provision applies whether the subsequent engagement is identical to the original booking or involves the
Artiste/Supplier providing substantially similar entertainment or services.

22. RENEWALS, EXTENSIONS & REBOOKINGS
Commission and/or agency fees may remain payable to Pure Global in relation to renewals, extensions and
rebookings resulting from an introduction or engagement originally secured through Pure Global.
Unless otherwise agreed in writing, this protection will apply for a period of 12 months following the original
engagement or introduction.

23. INTELLECTUAL PROPERTY & PURE GLOBAL MATERIALS
All intellectual property, concepts, creative materials, show formats, production designs, artwork, graphics,
promotional materials, arrangements, scripts, music production, video content and other assets created or
commissioned by Pure Global remain the property of Pure Global International Ltd or the relevant rights holder
unless expressly transferred in writing.

Pure Global International Ltd | Terms & Conditions of Business

No such materials may be copied, reproduced, transferred, distributed, adapted or supplied to a third party
without prior written permission.
Third-party intellectual property and licensed properties remain subject to the rights and restrictions of their
respective owners and licensors.

24. PHOTOGRAPHY, VIDEO & PROMOTIONAL CONTENT
Unless otherwise agreed, the Hirer must obtain Pure Global's prior permission before commercially exploiting
professional photographs, video footage or recordings of a Pure Global-owned or managed production where
such use extends beyond normal promotion of the booked event.
Any use of licensed characters, trademarks or intellectual property will additionally be subject to the
requirements of the relevant rights holder.

25. LIABILITY
Pure Global will exercise reasonable care and skill when arranging and/or providing services.
Where Pure Global acts solely as an Employment Agency, Pure Global shall not be responsible for losses
arising solely from the independent acts or omissions of an Artiste/Supplier except to the extent that liability
cannot lawfully be excluded.
Pure Global will not be liable for indirect or consequential losses including loss of profit, loss of ticket revenue,
marketing expenditure or reputational loss arising from cancellation or non-performance, except where such
liability cannot legally be excluded.
Nothing within these Terms excludes or limits liability where it would be unlawful to do so.

26. GOVERNING LAW
These Terms & Conditions and any dispute arising from them shall be governed by the laws of England and
Wales.
The courts of England and Wales shall have jurisdiction in relation to any dispute arising from these Terms,
subject to any mandatory legal rights which apply.

27. CONTACT
All booking queries, amendments, complaints and contractual correspondence should be directed to:
Pure Global International Ltd
Email: hello@pureglobal.co.uk

28. ACCEPTANCE OF TERMS
By confirming a booking with Pure Global International Ltd, the Hirer acknowledges that they have read,
understood and accepted these Terms & Conditions together with any specific terms contained within the
relevant quotation, confirmation, rider or contract.

Pure Global International Ltd | Terms & Conditions of Business

If there is anything within these Terms that you do not understand, are unable to comply with or wish to
discuss, please contact Pure Global before confirming the booking.